An order may be returned within the period of 14 days. This starts from the day the order is received by the customer, until the date we receive the return notification (including Track & Trace). The return tag must be attached to the piece of jewelery and must be returned in the original packaging (jewellery box). If this is done in a different packaging, Menina Amsterdam reserves the right to deduct the costs of the jewelery box from the total amount to be refunded.

The return can be registered via the online form on the website. The order can then be returned to the address indicated there. The shipping costs are for your own account. Menina Amsterdam recommends sending the shipment insured, since the sender is responsible for the shipment until it has been received by Menina Amsterdam.

Returns are processed within 5 working days after receipt by Menina Amsterdam.

Return address:
Menina Amsterdam
PO box 50
5000 AB Tilburg

Questions or comments about returns?

Register your return below

As described in our terms and conditions , it is not possible to return a ring after it has been adjusted. If you have any questions about this, please contact us at

Menina Amsterdam does not share personal information with other companies.