Refund Policy

You have the right to cancel your order up to 14 days after receipt without giving a reason provided you have not had your product altered or you have ordered a Pre-order product. You have another 14 days after cancellation to return your product. You will then be credited the full order amount including shipping costs. Only the return costs from your home to the web store are for your own account. These costs are approximately €7.25 per package, for the exact rates please consult the website of your carrier. If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all delivered accessories and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us at contact@menina-amsterdam.nl. We will then refund the order amount due within 14 days of notification of your return provided the product has already been received back in good order.